In case, if you wish to cancel your order after completing the whole procedure of putting up the detailed information and paying your amount via any payment mode then in that scenario you need to inform us via any communication channel viz. phone, mail or personally.
While informing through mail you should mention ‘Request Cancellation’ in the subject line. And, in the body of the mail it is mandatory to mention your request number, document id and your name and contact number. Also, you can mention your reason of cancellation though it’s optional. After fulfilling the mentioned criteria send it to the firstname.lastname@example.org.
The refund payment will be made in accordance with our below mentioned refund policy which is specified according to the most likely cases of our model.
Subject to your compliance with our above mentioned cancellation policy we are liable to refund your payment in part in the following cases which are based upon the state of ongoing process.
Case 1: In case you inform us to cancel the request before we make your payment for stamp duty and registration fees than 70% of the total amount paid will be refunded back.
Case 2: Once the stamp duty and registration fees got paid by our company through GRAS or any authentic payment mode then 20% of the total amount paid will be refunded back.
Case 3: In case if we receive your cancellation request after the final delivery of your registered document then your cancellation request will be considered and treated as null and void.
Case 4: The total amount paid by you for the whole process of on-line-registration of Leave & License agreement will stand forfeited in case cancellation request is not received by us within four months from the date of payment.
Amount will be refunded via same source within 10 to 15 working days.